The following comments are from a few of NEIT Solutions' hosting clients.  Our customers are some of the most satisfied in the industry.  At NEIT Solutions, we realize that customer service is what makes the difference between a good web hosting provider and one you can't stand working with.  We're proud of our record!

The customers listed below who have provided a link to their site will be happy to share their experience with you.  Ask your candid questions.  See why they host with NEIT Solutions!

"Just wanted to take a moment to thank you for your outstanding service. I have been tremendously pleased with the reliability, statistics tools, and the phone support.  What a pleasure, after the horrors of [host name removed].  Thanks again!"

Abe Rosenberg
 

"I took a few years off from work to do this website as a personal project, so I am scared silly that I will have taken a financial risk that will blow up in my face if everything doesn't work out right.  I was scared I would get in over my head technically.  I was scared my monthly fee would feel like it was going down the toilet in terms of what I got back.  I was scared I would need technical support and not get it -- or that I would get it, and feel abused and neglected, and maybe not even get my problems solved. So I really needed my web hosting service to perform, to care, to hold my hand, to stick it out through my ignorance, blunders, and meanderings, and make it work.  And of course you have.  Even if I was convinced another company could deliver the same service, regardless of the cost, I would not leave NEIT because of the friendliness and general sense of helpfulness of the staff. Thanks for making one aspect of crazy life work great."

Alex Bennett
 

"In the past I have had 4 other web hosting companies. I left each of them because their support was awful. You were recommended to me and I just want you to know that I am extremely pleased with your support as well as the whole web hosting experience I've had with your company. I feel like I've finally found a home.  Anyone who asks me who my web hosting company is and am I satisfied, I give them your website address and tell them that I'm totally satisfied with the amount of space you receive for your money and that the support is phenomenal. Anytime I've mailed you with a question, the response was super fast...usually within the hour...sometimes even minutes...I am a novice to having an online community (only been at it for 2 years) so I've had several questions that others might think frivolous, but if it's something I don't know, I really do need an answer. I've never been made to feel that my question was unimportant. And the control panel is so user-friendly that even a novice like myself can navigate it (and even understand it).  Thank you for all you do for your customers...feels like home rather than a business."

"Thanks once again for your assistance.
For as long as I've been using NEIT Solutions, I can honestly say that you've always given excellent service - which just reinforces that I will never move my website to another host. When you have top of the line - you stay with it."

Rev. Nancy J Williams
 

"I was one of those frustrated web designers affected by a hosting company that recently went "belly-up" without notifying its clients of its impending death.  Luckily, I found neitsolutions.com while frantically searching for a new hosting company.  It is so refreshing and encouraging to speak with the wonderful tech support people at neitsolutions.com. They are always patient and willing to do whatever it takes to resolve any issue I have had while transferring 11 sites to this new server. Response time is completely satisfactory and the technicians are competent and, as an added plus, very friendly and personable.  I look forward to a positive working relationship with NEIT Solutions for many years to come.  Thank you for being there in my dire time of need."

Karen Hawkins
(NEIT Solutions Reseller)

"I've been a customer of NEIT web hosting for about a year.  I would like to say that the broad range of utilities for web site management made available by NEIT has met all of our requirements.  We have a large web site and had to move our web site from a server that was trying to be helpful, but seemed only able to furnish us with lots of down time and excuses for why our site wasn't up.  When we moved to NEIT, it was like stepping out into fresh air in the country!  The service problems vanished and our web site has been purring away since the first day.  When one has a problem, it's important that the hosting service has experienced people who know what they are doing and are able to quickly identify and fix problems.  We wouldn't hesitate to recommend NEIT to any large web site.  Their service has been excellent."

Thomas Giannou
 

"You guys rock! I actually spoke to a qualified support professional on a Sunday, at 10:30 pm! All of my network and support issues have been troubleshooted and resolved during phone conversations. I have been through 4 different web hosting companies, none of which have even came close to matching your service and support."

Patrick Grant

"I have only been a customer for a couple of months however I have had a very pleasant experience.  On May 1 2003 I sent an email to your support dept. concerning a problem installing "Ikonboard".  Within a few minutes, I had a response asking for a little more information.  I sent that information and in 10 minutes, I had another response informing me that the problem was solved and it was in fact solved.  In exactly 10 minutes.  It wasn't a problem with your equipment, I just needed some files installed to work with Ikonboard.  You never know who your doing business with if everything goes as planned, its when there is a problem that you find out who your dealing with.  Thank you, I would recommend your company to anyone."

Robert Payton


"In 1998 I attempted to establish an internet presence. As a pure novice with absolutely no formal computer training, it proved to be a frustrating and oftentimes painful experience.  I'd like to believe that these four years of struggle earned me some Golden providence, because that is the only way to define my chancing upon NEITSolutions.com!  Web Hosting with this company truly stands alone, and can truly be defined by the following three values: integrity, trust and confidence. NEIT provides the array of coveted "bells and whistles" that companies are asking hundreds per month for, and yet their plans are priced among the lowest available. The staff considers every customer's problem their problem, and they won't stop until it is solved. They promptly respond to questions by both phone and email and even provide unbelievable advice as to where to obtain the best products or desired information for your specified needs. This is honestly unheard of in the industry. With their huge knowledge base and constant quest for learning and providing a cutting edge product, I can surely trust that I will now be in good hands."

Rochelle Lesser
 

"NEIT Solutions has given me and continues to give me superior service in hosting the Beltsville Garden Club website. The service has been customized to meet my club's particular web site needs. NEIT staff are available either by phone or email and my questions have always been answered promptly and in great detail. I recommend NEIT Solution services highly. They're terrific."

Robin Everly 

"We feel like we have struck gold with the service we have received from NEIT Solutions. With so many providers out there we are extremely pleased that we found one that gives one on one personal care to its customers. We have never waited more than 24 hours for a response or assistance. They have gone far above and beyond what is offered with their services by helping us in every possible way with our website and technical assistance. Hands down there is no better service on the web!!!!"

Ward Hessig

"It took us five years to find a web hosting service that provides the right combination of storage space, server features and performance, and (most important) technical knowledge and customer service, all at a reasonable price. We recommend NEIT Solutions without hesitation."

Jeff Eckert
 

"NEIT Solutions has gone way beyond any net hosting service that I have used in the past. I have found NEIT Solutions to be extremely helpful in helping me set up my web site with quick response to any questions that I had along with step-by-step instructions in helping me up-load my web pages. I can’t think of one web hosting service on the net today that would provide the type of service that NEIT Solutions has provided. I highly recommend anybody who is considering doing business on the web use NEIT Solutions."

Greg Scanlan
 

"I would like to commend the group at NEIT Solutions for their outstanding level of customer service. In the last few years we have had reseller accounts with a couple of other services but have never received the superior service that NEIT Solutions has given.  The group at NEIT takes care of their clients. Not only can I pick up the phone and talk to someone at NEIT but I can chat with them online. My old service used to take days to respond to a support issue, if they responded at all. The longest I’ve ever had to wait with NEIT is about ten minutes so far, and they even apologized for that. The last time I had a support question I received a personal phone call to answer my question and in less than ten minutes. Not only do they respond fast but they also take care of the problem. I never dreamed you could get support like this.  If you’re a web site designer, developer, or just want to resell web space, NEIT Solutions will take care of you. This is absolutely the best service I have ever received and they are more than cost competitive.  I can’t say enough about how impressed I am with NEIT Solutions. I have confidence that my clients are getting the best service at the best price on the Internet. NEIT Solutions has truly earned my business. Keep up the outstanding work."

Michael Cathcart
(NEIT Solutions Reseller)